物业处理投诉的五个步骤-房屋质量以及买卖法律援助-法律咨询免费平台-国际律师联盟

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问题	物业处理投诉的五个步骤
释义	法律分析：1.详细记录投诉意见 2.调查核实投诉事实 3.及时制定处理方案 4.及时回复业主处理结果 5.做好投诉处理结果记录法律依据：《中华人民共和国民法典》第二百八十五条物业服务企业或者其他管理人根据业主的委托，依照本法第三编有关物业服务合同的规定管理建筑区划内的建筑物及其附属设施，接受业主的监督，并及时答复业主对物业服务情况提出的询问。
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