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根据消费投诉的责任认定情况划分,可分为 法律问题
释义
法律分析:
一是经营者对其经营场所的设施及提供商品和服务未尽到安全保障义务应承担的民事责任,可称之为直接责任;二是由于第三人的侵权造成进入其经营场所内的服务对象即消费者的人身、财产损害情况下经营者应承担的民事责任,这可称为补充责任。
法律依据:
《中华人民共和国消费者权益保护法》 第四十四条 网络交易平台提供者明知或者应知销售者或者服务者利用其平台侵害消费者合法权益,未采取必要措施的,依法与该销售者或者服务者承担连带责任。
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更新时间:2026/5/19 18:41:16