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问题	网吧会员不退钱合法吗
释义	法律分析：网吧会员不退钱是不合法的，消费者可以与经营者协商和解；也可以请求消费者协会或者依法成立的其他调解组织调解；还可以向有关行政部门投诉或者向法院进行起诉来解决。法律依据：《中华人民共和国消费者权益保护法》第三十九条消费者和经营者发生消费者权益争议的，可以通过下列途径解决：（一）与经营者协商和解；（二）请求消费者协会或者依法成立的其他调解组织调解；（三）向有关行政部门投诉；（四）根据与经营者达成的仲裁协议提请仲裁机构仲裁；（五）向人民法院提起诉讼。
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