快递公司弄丢了包裹,怎么赔偿消费者？-消费维权法律援助-法律咨询免费平台-国际律师联盟

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问题	快递公司弄丢了包裹,怎么赔偿消费者？
释义	律师解析：快递公司丢失、损坏、调包托运物品的事件时有发生，当消费者索赔时，通常会被告知，要按快递单据中填写的保价金额或未保价的相关规定进行赔偿。【法律依据】：《快递暂行条例》第二十七条快件延误、丢失、损毁或者内件短少的，对保价的快件，应当按照经营快递业务的企业与寄件人约定的保价规则确定赔偿责任；对未保价的快件，依照民事法律的有关规定确定赔偿责任。国家鼓励保险公司开发快件损失赔偿责任险种，鼓励经营快递业务的企业投保。
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