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极兔快递货物遗失怎么赔偿?
释义
法律分析:
可以直接联系网上所购买的卖家,向其阐述具体情况,卖家一般都会处理。如果卖家不解决问题的,可以向邮政业消费者申诉投诉其问题。
法律依据:
《快递市场管理办法》 第二十条 在快递服务过程中,快件(邮件)发生延误、丢失、损毁和内件不符的,经营快递业务的企业应当按照与用户的约定,依法予以赔偿。企业与用户之间未对赔偿事项进行约定的,对于购买保价的快件(邮件),应当按照保价金额赔偿。
对于未购买保价的快件(邮件),按照《中华人民共和国邮政法》、《中华人民共和国民法典》等相关法律规定赔偿。
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更新时间:2025/6/13 20:52:32