买到劣质产品怎么维护自己的权益-消费维权法律援助-法律咨询免费平台-国际律师联盟

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问题	买到劣质产品怎么维护自己的权益
释义	1、消费者购买到不合格产品时，可以和商家协商解决；如果商家不同意退赔的，消费者可以到当地的工商管理部门投诉。 2、消费者和经营者发生消费者权益争议的，可以通过下列途径解决：（1）与经营者协商和解；（2）请求消费者协会或者依法成立的其他调解组织调解；（3）向有关行政部门投诉；（4）根据与经营者达成的仲裁协议提请仲裁机构仲裁；（5）向人民法院提起诉讼。法律依据《中华人民共和国消费者权益保护法》第三十九条
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