东航非自愿退票会转成自愿退票吗-消费维权法律援助-法律咨询免费平台-国际律师联盟

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问题	东航非自愿退票会转成自愿退票吗
释义	航空公司是无权把乘客的非自愿退票转为自愿退票的，这种情况可以进行投诉。对于乘客来说，可以向消费者协会投诉，也可以向航空公司总部投诉，或者是直接向政府部门进行投诉。如果对我们造成了实际的损失，或者是名誉上的损失的话，可以要求航空公司就相关的费用进行赔偿。【本文关联的相关法律依据】《中华人民共和国民法典》第八百一十六条旅客因自己的原因不能按照客票记载的时间乘坐的，应当在约定的期限内办理退票或者变更手续；逾期办理的，承运人可以不退票款，并不再承担运输义务。
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