我应该如何处理网购中出现的退款问题？-消费维权法律援助-法律咨询免费平台-国际律师联盟

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问题	我应该如何处理网购中出现的退款问题？
释义	法律分析：网购退款问题的处理原则是协商一致，消费者应主动与商家联系以解决问题。如果协商无果，消费者可以向网络购物平台投诉，或者向有关消费者保护机构寻求帮助。法律依据：《中华人民共和国消费者权益保护法》第二十五条消费者与经营者因商品和服务的质量、数量、标准、价格、履行方式等方面发生争议的，可以协商解决，也可以向有关部门投诉；第二十七条消费者对商品和服务有质量、安全等方面的异议的，可以要求经营者承担退换货、修理、重作或补偿等责任。
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