餐饮索赔纠纷的注意事项-法律综合法律援助-法律咨询免费平台-国际律师联盟

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问题	餐饮索赔纠纷的注意事项
释义	餐饮索赔纠纷的注意事项有：1.在责任未认定前，餐厅的任何人不得向顾客主动建议、许诺支付或承认对事故负有任何责任;2.当顾客遭受第三人伤害时，不能置之不理，应尽量在能力范围内协助顾客;3.注意相关证据的收集，建立事故处理档案;4.如事故严重，或客人提出赔偿金额较大，与客人协商时，最好有律师在场参与，并每次作好会议记录。根据《消费者权益保护法》第七条规定：“消费者在购买、使用商品和接受服务时享有人身、财产安全不受损害的权利。消费者有权要求经营者提供的商品和服务，符合保障人身、财产安全的要求。”
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