火车晚点三个小时要求退款正常吗？-消费维权法律援助-法律咨询免费平台-国际律师联盟

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问题	火车晚点三个小时要求退款正常吗？
释义	法律分析：承运人应当按照客票载明的时间和班次运输旅客。从以上法律规定看来，火车晚点三个小时，给乘客肯定造成了不同程序的损失，他们又没有与旅客协商，也没有作出任何说明，显然是一种违约行为，应当承担相应法律责任的。法律依据：《中华人民共和国铁路法》第十条铁路运输企业应当保证旅客和货物的安全，做到列车正点到达。
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