顺丰3+1服务标准是什么？-法律综合法律援助-法律咨询免费平台-国际律师联盟

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问题	顺丰3+1服务标准是什么？
释义	具体包括：面对面交接快递时，要保持微笑服务；在沟通寄递细节时要采用礼貌用语；处理完离开时要对用户致谢说再见。另外，在服务标准方面也有详细要求：快递员要双手递取快递，提前主动电话联系，未经允许不可随意进入用户的居住场所。同时，快递员的工服要保持清洁，无破损、无褪色，工牌要佩戴于胸前、不遮掩等等。法律依据: 《快递市场管理办法》第四条经营快递业务的企业应当依法经营，诚实守信，公平竞争，为用户提供迅速、准确、安全、方便的快递服务。
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