商家发错货怎样要求赔偿-消费维权法律援助-法律咨询免费平台-国际律师联盟

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问题	商家发错货怎样要求赔偿
释义	卖家发错货，买家可以申请全额退款，或者与商家协商换货，换货的途中所出的快递费用有卖家承担。若商家协商不成还拒绝退款的话，可向平台客服进行投诉，平台客服会介入强制商家赔偿违约金。,法律依据,《中华人民共和国消费者权益保护法》第五十三条 经营者以预收款形式提供商品或者服务的，应当按照约定提供。未按照约定提供的，应当按照消费者的要求履行约定或者退回预付款;并应当承担预付款的利息、消费者必须支付的合理费用。
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