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酒店电梯停电需要赔偿客人吗
释义
法律分析:酒店电梯停电是否需要赔偿客人要视情况而定。如果是电力部门大面积停电,客人没有受到伤害就不需要赔偿。如果是酒店内部问题停电,客人受到伤害时就需要赔偿客人。酒店对电梯设施应尽保养、管理职责。消费者若无故被困电梯,酒店应首先确认人员安全情况,同时与被困人员保持对话,事后可给予适当补偿。
法律依据:《中华人民共和国消费者权益保护法》
第十一条 消费者因购买、使用商品或者接受服务受到人身、财产损害的,享有依法获得赔偿的权利。
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