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2023年跟团旅游对服务质量不满怎么办
释义
法律分析:
可以直接向旅行社投诉,一般旅行社还是会处理的;如果不行可以到消费者协会;也可以向旅游质监所(没有设的可到旅游局相关部门)投诉。
法律依据:
《中华人民共和国旅游法》 第九十二条 旅游者与旅游经营者发生纠纷,可以通过下列途径解决:
(一)双方协商;
(二)向消费者协会、旅游投诉受理机构或者有关调解组织申请调解;
(三)根据与旅游经营者达成的仲裁协议提请仲裁机构仲裁;
(四)向人民法院提起诉讼。
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更新时间:2025/4/5 20:49:22