服务中出现客诉应该怎么处理-法律综合法律援助-法律咨询免费平台-国际律师联盟

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问题	服务中出现客诉应该怎么处理
释义	法律分析: 服务中出现客诉的处理方式为：快速反应，热情接待；表示愿意提供帮助；引导客户思绪；对消费者的诉求表示理解；提出可能的解决方法；注意处理投诉的效率。《中华人民共和国消费者权益保护法》第三十九条消费者和经营者发生消费者权益争议的，可以通过下列途径解决：（一）与经营者协商和解；（二）请求消费者协会或者依法成立的其他调解组织调解；（三）向有关行政部门投诉；（四）根据与经营者达成的仲裁协议提请仲裁机构仲裁；（五）向人民法院提起诉讼。
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